Omega Longevity (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, engage with our services, or communicate with us via SMS or other digital channels.
Information We Collect
We collect information to provide, improve, and personalize your experience within the App.
A. Information You Provide
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Account Details: When you create an account, we may collect your name, email address, phone number, and password.
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Profile Information: You may choose to provide additional details such as profile photo or preferences.
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Payment Information: When you purchase subscriptions, courses, or programs through the App, payment details are securely processed by authorized payment processors.
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Support Requests: When you contact support or engage in communication within the App, we collect the content and necessary contact details to assist you.
B. Information Collected Automatically
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Device and Technical Data: Includes device type, operating system, IP address, and App version.
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Usage Data: Interaction history, pages viewed, session duration, and features used to help us improve performance.
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Diagnostics and Performance Logs: Crash reports and system analytics to ensure reliability and functionality.
C. App Permissions
Depending on your settings, the App may request access to:
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Push notifications
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Camera or photos (for profile or content uploads)
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Microphone (for voice or video interaction features, if available)
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Storage (for caching or offline access)
All permissions are optional and can be changed in your device settings at any time.
How We Use Your Information
We use the collected information to:
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Provide access to courses, coaching, and community features.
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Manage user accounts, transactions, and subscriptions.
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Improve App performance and personalize user experience.
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Send in-app notifications, reminders, and relevant updates.
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Provide customer support and respond to requests.
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Detect and prevent fraud or misuse.
We do not sell, rent, or trade your personal information to third parties.
Notifications and Communications
By using the App, you may receive:
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Push notifications for educational updates, service reminders, or offers (if you’ve opted in).
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In-app messages related to your activity, courses, or community interactions.
You may disable notifications anytime in your device settings.
Data Protection & Security
We implement security measures designed to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
While we maintain high standards of security, no system is entirely secure. Users are encouraged to maintain strong passwords and safeguard their account credentials.
Your Rights & Choices
You may:
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Access and review the personal information stored in your account.
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Request corrections to inaccurate information.
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Delete your account and associated data, subject to legal or transactional requirements.
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Manage or opt out of notifications.
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Control App permissions such as camera, microphone, or storage access through your device settings.
Data Retention
Personal information is retained only as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.
Third-Party Services
Certain App features may integrate with third-party services such as payment processors, analytics, or authentication providers. These entities operate independently and are responsible for their own privacy practices. Users are encouraged to review their terms and policies before engaging with such services.
Compliance
Omega Longevity complies with applicable data protection regulations, including:
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General Data Protection Regulation (GDPR)
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California Consumer Privacy Act (CCPA)
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App Store and Google Play Data Safety standards
We may disclose information when required by law or to protect the safety and rights of users or the company.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in technology, legal obligations, or company practices. The most recent version will always be accessible within the App. Continued use of the App signifies acceptance of any changes.
Contact
For questions or privacy-related concerns, users can contact support directly through the in-app help feature or message form.